Hi Friend, I am Sofia Carter. I am working in a reliable company, as a technical support executive for the last 4 years. I used to take care of all technical glitches over here. So I received lots of call in a day regarding the various problems of the printer from the different HP printer users. However, the HP printer install wizard is one of the most common among all. The good part regarding this problem is that you can resolve it quickly and easily on your own. However, if you are unable to fix it, you can connect with me through call. I will help you to improve in a phone call in elementary steps.